How to manually install WordPress via the xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

Our WordPress AppInstaller is a quick and convenient way to install the latest version of WordPress to a hosting account. However, in some cases, you may prefer to manually install WordPress.

Note: This guide applies to installations on a main hosting account (e.g. Basic, Master). If you are installing WordPress on a sub- or multiple domain, please refer to the following guide: 

How to manually install WordPress on a sub- or multiple domain


  • Access to your web hosting account via FTP (we recommend FileZilla), including:
  • A database and access details
  • Your web browser of choice

  • Step 2: Create a database

    WordPress requires a database. This database is created via the control panel of your hosting account.

    1. Log in to the xneelo Control Panel.
    2. Select a Product from the side menu.
    3. Click on the domain name.
    4. Under Hosting tools, select Manage MySQL.
    5. To create a new database, select + Add database.
    6. Complete the fields required and click Add.
    7. Your database has been added. You are presented with details of the database you added.  You can copy these details by clicking the copy icon on the right.

    Note: Make a note of these details as the password will not be recorded.

  • Step 3: Upload WordPress to your hosting account

    The WordPress software that you previously downloaded to your local computer now needs to be uploaded to your hosting account on our web server. This is done via FTP e.g FileZilla.

    Drag and drop to upload all the unzipped WordPress files (excluding the WordPress directory itself) from your local computer (left pane) into the public_html directory on the web server (right pane).

  • Step 4: Run the Install script

    Run the WordPress installation script by accessing the URL in a web browser:

    1. Browse to your domain name.
    2. Allow WordPress to try and create a wp-config.php file by providing your database access details when prompted.  If you get an ‘error establishing a database connection’ message despite using the correct details, see Configure the wp-config.php file for help. Click Submit.
    3. Information needed: Enter all the relevant information to give you Admin access to your WordPress installation.  Note all this information can be changed later.
    4. Click Install WordPress.
    5. If your installation is successful, a login prompt will be displayed.

Assist Note

For assistance with troubleshooting WordPress installation or general problems, see’s

FAQ Installation and FAQ Troubleshooting