How to order a Web Hosting package via the xneelo Control Panel
When ordering your hosting package, you will need to choose from one of the following domain options:
- Register a new domain: Choose this option if you’d like to register a new domain name with your hosting package.
- Connect a domain: If your domain name is already registered on your account, you can connect this domain to a hosting package.
- Create a subdomain: Create a subdomain using a domain you own i.e. shop.example.com
- Only interested in hosting: You can keep your domain name registered with another provider, but host the domain with xneelo. Choose this option if you would also like to transfer your domain to xneelo.
Follow the steps of your preferred option:
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Register a new domain
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1
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2In the side menu, click on + Add product. You’ll be directed to Our Offerings (New customers will be directed to the Product catalogue directly).
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3Click on View in the Web Hosting card to view the package options.
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4Choose the hosting package that meets your needs.
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5Select your hosting location and click Continue.
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6Select Register a new domain.
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7Enter the domain you would like to register and select Search.
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8If the domain is available, select Continue.
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9You will be given the option to add a Parked domain to your hosting package. Select a Parked domain or click Skip.
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10Follow the prompts to complete your order.
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Connect a domain
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1
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2In the side menu, click on + Add product. You’ll be directed to Our Offerings (New customers will be directed to the Product catalogue directly).
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3Click on View in the Web Hosting card to view the package options.
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4Choose the hosting package that meets your needs.
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5Select your hosting location and click Continue.
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6Select Connect a domain.
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7Select the domain you’d like to connect to a hosting package and click Continue.
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8Follow the prompts to complete your order.
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Create a subdomain
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1
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2In the side menu, click on + Add product. You’ll be directed to Our Offerings (New customers will be directed to the Product catalogue directly).
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3Click on View in the Web Hosting card to view the package options.
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4Choose the hosting package that meets your needs.
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5Select your hosting location and click Continue.
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6Select Create a subdomain.
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7Enter the subdomain (leave out www) and click Search.
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8If the subdomain is available, select the checkbox and click Continue.
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8Follow the prompts to complete your order.
Note: The subdomain will not be created and you may launch live chat for assistance if:
- The primary domain is not registered with xneelo
- The primary domain is registered on a different xneelo account
- The primary domain is not registered at all
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Only interested in hosting
-
1
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2In the side menu, click on + Add product. You’ll be directed to Our Offerings (New customers will be directed to the Product catalogue directly).
-
3Click on View in the Web Hosting card to view the package options.
-
4Choose the hosting package that meets your needs.
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5Select your hosting location and click Continue.
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6Select Only interested in hosting.
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7Enter the domain name (without the preceding www) and click Search.
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8Follow the prompts to complete your order.
Note:
- If your domain name will remain with another provider, proceed with Step 2 in this Help Centre article.
- If you would like to transfer your domain to xneelo, please see our Domain transfer guide.
We offer four hosting options: Basic, Standard, Advanced and Master.
You can upgrade or downgrade your package at any time.
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Related Posts:
- How to Upgrade/Downgrade your web hosting package via the xneelo Control Panel
- How to Upgrade/Downgrade your web hosting package
- How to create a Hosting Only package via the xneelo Control Panel
- How to cancel your hosting package via the xneelo Control Panel
- How to set up web redirects via the xneelo Control Panel
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