Manage mail (kH1) via konsoleH
The Manage Accounts tool in konsoleH allows you to manage the functionality of mailboxes/email addresses associated with your domain, including resetting passwords and editing email forwarders.
Note: This article refers to the old Mail Admin tool in konsoleH v1. For a guide to using the new version, see: How to manage email accounts
Reset a Mailbox password
- Browse to konsoleH and log in at Admin level or Domain level
- If Admin level: Select or search for the applicable domain
- Select Mail in the left-hand menu
- Select Manage Accounts
- Select Edit next to the applicable mailbox
- Enter your new password and ensure you use a strong password
- Confirm your new password.
- Click Update
Add or Edit Email forwarders
Email forwarding allows you to send a copy of emails received by an email address on your domain to another email address or multiple email addresses.
- Browse to konsoleH and log in
- Access the Hosting Services tab on the relevant domain
- Select Mail from the left-hand menu
- Select Manage Accounts
- The main window will display all the active email accounts already in use for the domain
- To add email forwarding for a mailbox, click on the Edit button next to the appropriate email account
- The drop-down box next to the Forward field allows you to select an existing mailbox on your domain to which you can forward a copy of all emails received.
- The + Forward fields (numbered 2 to 6) allows you to forward a copy of all emails received to an external email address that is unrelated to your domain.
- To delete a forward, click Edit in the relevant row, then remove the email address listed
- Click Save
