How to set up email in Outlook 2024
This step-by-step guide takes you through the process of setting up a new email account in Outlook 2024.
To set up your email account on Outlook, first ensure that:
- You have created your email account.
- You know what your email password is – you can reset your password.
♦ Replace example.com with your domain name.
Steps
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1Open Outlook (new) and enter the email address you would like to add and click Continue.
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2When setting up your new account in the new Outlook, you’ll be prompted to select a provider. You can choose either IMAP or POP3. Note: Outlook may skip this step. Please ensure to click on Select provider when the option is provided.
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3On the following screen enter your email password and select the Show more toggle option.
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4You may configure your mailbox server settings as follows:
- Incoming server(IMAP/POP): mail.example.com
- Port: 993 for IMAP or 995 for POP3
- Secure connection type: SSL/TLS
- Outgoing server(SMTP): smtp.example.com
- Port: 465
- Secure connection type: SSL/TLS
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5Select Continue and follow the prompts until your account has been successfully created.
What happens next
Send a test mail and if there are any errors, refer to our Outlook 2024 troubleshooting guide.
In isolated cases mail.domain (e.g. mail.my-domain.co.za) and smtp.domain won’t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net. Find my server name.
Disclaimer:
If you have followed the steps in this guide and are still experiencing issues, you are welcome to contact xneelo for further support. Due to changes implemented by Microsoft in Outlook 2024 (Outlook New), additional troubleshooting with Microsoft support may be required from your end.
