User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 993 / POP 995
Outgoing Server : smtp.
Port : SMTP 465
Encryption: SSL/TLS
 

windows-8-mail-icon

This guide takes you step-by-step through the process of setting up a new email account in Window 8 Mail.

If the Mail account is already set up, but giving errors – then refer to our  Troubleshooting guide.

Replace example.com with your domain name

  1. Search for Mail and launch the Mail app
  2. Select View all in Settings from the bottom left of the screen
    Mail-Add-Email-Accounts
  3. Select Other Account
    add-account
  4. Then select Show more detailswindows-8-add
  5. Add your information
    • Username is the full email address
    • Password – forgotten passwords can be reset in konsoleH
    • Incoming (IMAP) email server starts with mail. followed by your domain name e.g. mail.example.com*
      • Port is 993
      • Incoming server requires SSL  is ticked
    • Outgoing (SMTP) email server starts with smtp. followed by your domain name e.g. smtp.example.com*
      • Port is 465
      • Incoming server requires SSL  is ticked
    • The last 2 checkboxes are ticked
    • Connect

  6. Your Windows 8 Mail program should now be set up to send and receive mail.

* Note: In isolated cases mail.domain (e.g. mail.example.com) and smtp.domain won’t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net. Find my server name.

Email still not working? Read our Troubleshooting Guide