How to order and install an SSL/TLS certificate Xneelo offers free Let’s Encrypt SSL certificates. This article explains how to order and install certificates from alternative Certification Authorities. Read article
How to point your website to Wix via konsoleH Domains registered with us can have their website hosted with Wix while keeping domain administration and email services with xneelo. Read article
Outlook 2011 for Mac troubleshooting Use our visual step-by-step Outlook Mac troubleshooting guide to ensure a quick and easy email setup for your Mac device. Read article
Mailbox security checks A common method of fraud is to crack the password of a mailbox and then add an email forwarder, allowing the skimming of private information. Read article
View your Hosting Account and Access Details via konsoleH The details of each hosting package can be viewed on the Account Information page in the konsoleH control panel. Read article
Windows 10 Mail troubleshooting A step-by-step visual guide to troubleshoot the set up Windows 10 Mail on a desktop or mobile. Read article
What is Managed Server hosting? A Managed server provides you with an entire web server specifically dedicated to your needs, yet fully administered by our experienced team. Read article
Why a hacker wants your website Why are small or insignificant websites attacked? Because it contains a collection of resources that hackers can steal or exploit for further attacks. Read article
Why does xneelo use ‘SMTP Authentication’? We employ SMTP authentication to ensure that all outgoing email is sent from an authenticated source. Read article
Services available via the konsoleH control panel Your konsoleH control panel allows you to self–manage many aspects of your hosting and email package. View available options under the Hosting and Account services. Read article
How does the spam filtering system work and how can I manage it? All incoming email is scanned against defined spam criteria. The Spam Filter tool allows you to regulate the extent of spam filtering on your mailbox. Read article
Security and Reliability Information regarding the responsible security measures we have in place to protect our customers’ data and intellectual property. Read article
Customer number and Admin/Management password Manage your hosting accounts via the konsoleH control panel by logging in with your Customer number or email address & Management password. Read article
How to cancel your hosting and transfer the domain away via konsoleH You are able to cancel your services with xneelo via konsoleH, and the associated domain can be transferred away to another service provider. Read article
Domain Transfer Manager Did you know? You can easily transfer your domain to xneelo via konsoleH. Follow our step-by-step guide on how to do this. Read article
How to check your disk usage via konsoleH Disk quota over-usage notifications are sent monthly. Disk usage can be monitored within konsoleH, allowing you to manage usage and avoid over-use charges. Read article
iPhone & iPad mail troubleshooting Your step-by-step visual guide to iPhone & iPad mail troubleshooting. We help you sport the problem for a quick and easy setup. Read article
Outlook 2016 for Mac troubleshooting Use our visual step-by-step guide to help troubleshoot problems setting up your domain email address in Outlook 2016 for Mac. Read article
Mailbox Security Tips Simple ways to protect your mailbox from hackers, including tips on creating strong passwords, and how to check if your mail is secretly being intercepted. Read article
Cloudbric WAF FAQ Frequently asked questions about the Cloudbric WAF website security service that provides comprehensive protection against website attacks and vulnerabilities. Read article
