How to reduce your disk usage via konsoleH Avoid disk overusage fees by removing unnecessary files and folders from your hosting account. Read article
What are DMARC records? DMARC records instruct email receivers on how to handle emails that do not pass DMARC authentication and specifies the destination for reports on email authentication statistics. Read article
What is ‘SMTP Authentication’ and how does it work? SMTP Authentication is the mechanism by which the clients of an ISP identify themselves to the mail server through which send their email. Read article
Port 25 restrictions in xneelo Cloud Learn why SMTP Port 25 is blocked in xneelo Cloud and how to send email securely using alternative ports or trusted mail providers. Read article
How to move your website and mail from cPanel to xneelo This guide will show you how to backup your website and mail at your current host using cPanel and copy it directly to xneelo’s servers. Read article
How does spam filtering work in the xneelo Control Panel and how can I manage it? The Spam Filter tool in the xneelo Control Panel classifies spam messages before they even reach your inbox. Read article
ICANN Transfer Policy Change To simplify the process of gTLD domain registration changes, our chosen registrar, Tucows, acts as a Designated Agent on your behalf. Read article
Access Webmail Consider using Webmail If you need to check your email from another computer. It can be used anywhere, in conjunction with programs such as Outlook. Read article
How does xneelo’s Billing Cycle work? We offer a choice between Debit Order or Cash payment methods. Find out more about these payment options and details about our billing cycle. Read article
Windows Live Mail troubleshooting A step-by-step visual guide to help you in regards to Windows Live Mail troubleshooting. We help you spot the problem for a quick and easy setup. Read article
How to adjust your Spam Filter Score in konsoleH It is possible to adjust the threshold value using the Spam Filter tool in konsoleH. Read article
How to add an SPF record Use the Manage DNS tool to create an SPF record for your domain and help prevent spammers from spoofing your email address. Read article
How to sync sent mail across devices This tutorial explains how to sync your Sent mail so that emails sent on one device reflect on any other devices using the same mail account. Read article
How to set up mail forwarding via the xneelo Control Panel Email forwarding allows you to either copy or redirect mail to other email addresses. Follow this guide to set up a forwarder in the xneelo Control Panel. Read article
Thunderbird for Mac troubleshooting A step-by-step visual troubleshooting guide to help you set up Thunderbird Mac. The first step is to check your existing account settings. Read article
Mail OS X Yosemite troubleshooting A step-by-step visual troubleshooting guide to set up Mac Mail Yosemite. Read article
Do I need domain search registration? Beware of Search registration scams claiming that the visibility of your domain on search engines is at risk and that domain search registration is required. Read article
Mail OS X El Capitan troubleshooting A step-by-step visual troubleshooting guide to El Capitan Mail setup. Read article
What is Spam? Spam is a generic term that refers to the act of indiscriminately sending unsolicited, unwanted, irrelevant or inappropriate messages via email. Read article
Does xneelo support mailing lists on Managed and Self-Managed Servers? Our Managed and Self-Managed Servers are better suited for the purpose of mailing lists with a set limit of 500 recipients. Read article
