International Payment options
Payment from customers outside of South Africa (i.e. non-South African bank accounts) are offered on an annual basis, using either:
- VCS card payment (debit, credit or cheque)
- bank transfer
We recommend that you make use of the option to Pay by card via the green Pay Now link that can be found in konsoleH. These payments reflect immediately and there are no bank transfer costs involved.
Due to exchange control limitations placed on banks in South Africa, international credit card payments can, unfortunately, not be processed via our debit order procedure.
Proof of Payment
No proof of payment is required for card payment.
Proof of payment for all international transfers should be forwarded to email@example.com as these payments take longer to reflect on our bank statement and the reference on the bank statement is not always clear. Additionally, tick Payment Made within konsoleH.
International Bank Transfer information
xneelo swift: ABSAZAJJ
Account name: xneelo Pty Ltd
Account number: 916 685 6924
Account type: Savings
Branch: Tyger Valley
Branch code: 632005
Address: ABSA Tyger Valley, San Tyger Building, Corner of Willie van Schoor + Old Oak Road, Bellville, 7530
IBAN: As South Africa is a non-IBAN country, this code is not applicable.
It is important to note that xneelo requires the South African Rand amount reflected on invoices to be deposited in our bank account.
Note: Any payment made to ‘Hetzner Pty Ltd’ will result in a failed transaction. If this transaction is not corrected and retried, it will result in the disruption of your services. Our bank account name change follows our company name change on 22 July 2019.