How to settle your invoice by card via the xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

Your cash invoice can be settled by online card payment or by bank transfer. Card payments are recommended as they reflect immediately and avoid transfer delays and transfer costs for international customers. Card payments can be made using a Credit, Debit or Cheque card.

Steps

  • 1
    Log in to the xneelo Control Panel.
  • 2
    In the side menu, select Account Details under BILLING.
  • 3
    Here you will be able to view all of your invoices to date. The status column will indicate whether an invoice has been Paid or if the invoice is still Owing.
  • 4
    Select Pay Now under the Status column to settle your invoice by card.
  • 5
    You will be redirected to the DPO portal. Complete the required fields to proceed with the online card payment. Select Pay.
  • 6
    If the card you are using is 3D Secure, you will be prompted for a One Time Pin (OTP). Once the payment has been successful, a confirmation message will appear on the screen.
  • 7
    When you return to the Invoice Overview in the xneelo Control Panel, the status of your invoice will reflect as Paid.
Assist Note

Card payment is only possible for annual payments; monthly or quarterly payments are only accepted by debit order. See: How to change your payment method if required.

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