How to Monitor Traffic on Self-managed servers

All Self-managed servers include a set monthly traffic quota. We monitor all accounts and you are billed for each GB of traffic that exceeds the monthly quota.

Traffic monitoring

Your konsoleH control panel makes it possible for you to monitor your traffic usage on a regular basis. You can view server traffic statistics and filter these according to various billing periods. A traffic report is generated according to the selected report type and specified time period.

It is important that you regularly use this tool to check for any unusual traffic activity.

Traffic Reports

  1. Browse to konsoleH and log in at Admin level  kh-login-wide
  2. Select or search for a server name on the Hosting Service tab
  3. Select Traffic & Reports
  4. Select Traffic > Reports
  5. Select the required period and then click Next

A graph displays the total traffic as well as incoming and outgoing requests generated by that server IP address over the period of time that you have specified.

Over-usage charges generated are clearly displayed on the graph. The information recorded in the ‘total traffic’ report is what is used for billing purposes as it includes all protocols and means of access, as logged by the router serving the data centre.

Traffic Notifications:

In order to assist you in effectively monitoring your traffic usage, we have set up a notification system in konsoleH to forewarn you of over-usage.

How to edit Traffic Notifications

  1. Follow steps 1- 3 above
  2. Select Notifications
  3. Select your preferred thresholds, periods and email address(es)
  4. Click Update
  • Quota threshold

The default threshold is 20% below your allocated traffic quota (i.e. the percentage threshold will be set to 80%). Should your traffic usage either reach or exceed the default threshold, konsoleH will send a daily notification email informing you that the threshold has been reached and that there is a possibility of your server exceeding the traffic quota.

You have the option to adjust your threshold as well as the frequency of these notifications.

  • Burst threshold

You have the option to be notified when your server exceeds a certain amount of traffic (which you determine) within a period of time that you specify. For example, if you’d like to be notified when you have used more than 500 MB of traffic within 3 hours, simply set your burst threshold to these values and konsoleH will send you a notification email, should this threshold be reached. A default notification is enabled which is set to 200 MB in 1 hour.

Note that you are responsible for traffic generated by your server, even if your server is compromised or inadvertently generates excessive traffic. These traffic notifications are available to inform you before extreme charges are generated.

Do you need further assistance? Contact us
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