Information regarding the responsible security measures we have in place to protect our customers’ data and intellectual property.
About Cloudbric security
Cloudbric is a security service that provides comprehensive protection against attacks and vulnerabilities aimed at your website.
How to tell if a website is secure
Customers will know that they have an active SSL session with a website when their browser displays ‘https://’ and the padlock icon in the address bar.
If a secure session is established between the browser and the web server, the address bar begins with ‘https’ rather than ‘http’.
How to upload files to the secure directory
If you have secure pages that require encryption, you will need to ensure that the images/files of the page are referenced from a secure directory (https).
How do I identify Domain Name Scams?
There are deceitful companies running domain name scams intended to mislead you. Here is advice on how to identify and deal with some of these domain scams.
How to secure your database
There are scenarios where databases can become vulnerable to hackers. These situations can be prevented by securing scripts and MySQL statements.
Why a hacker wants your website
Why are small or insignificant websites attacked? Because it contains a collection of resources that hackers can steal or exploit for further attacks.
Why does my home page have a virus?
If your home page has been altered this may be as a result of Malware that has been embedded in your code through a Trojan virus on your local computer.
How to secure your website against hackers
We use advanced security protocols to secure our network and servers. Your website needs to be secured by you as we do not have access to this layer.
How to repair a hacked website
Sites are most often hacked through vulnerabilities in the website code, compromised Content Management Systems or by accessing the site via FTP.
How do I secure my files and folders using permissions?
Permissions on files and folders can be modified using the File Manager in konsoleH, through a normal FTP client or via SSH.
What do I do if my website has been compromised by using my FTP access details?
A compromised website is a result of your FTP access details being harvested and then used for spam mailing & the hosting of illegal content.
About DDoS attacks
A distributed denial of service (DDoS) attack is when a number of compromised computers, on the internet, bombard a target server.
How to protect a directory via a .htaccess file
Our Help Centre article provides a step-by-step guide to help you securely protect your directory via a .htaccess file on your domain.
How to activate HSTS for your domain
What is HSTS? HTTP Strict Transport Security (HSTS) is a web security policy mechanism that helps to protect websites against protocol downgrade attacks and cookie hijacking. It allows web servers…
The Protect Directory tool and how it works
The Protect Directory tool is used to restrict access to specified directories on your domain, allowing you to grant privileged access to multiple users.
About SSL & digital certificates
What is SSL? SSL (Secure Sockets Layer) is a technology that creates an encrypted connection between the web server and your visitor’s web browser so…
WordPress security tips
Follow our WordPress security tips so that you can secure your WordPress website against vulnerabilities, e.g. weak permissions, weak passwords etc.
About brute force attacks
This is a means of breaking in to the back end of a website with relentless successive attempts, using thousands of possible username/password combinations.
How to deal with phishing scams
Phishing is a fraudulent attempt to obtain sensitive information such as usernames, passwords and credit card details. Here’s how to avoid becoming a victim