How to change your payment method via the xneelo Control Panel

The information in this article is related to the new xneelo Control Panel.
If you are still using konsoleH, refer to this article.

You can see your payment status and change your payment method easily in Payments Details. Choose between Card/EFT and Debit order as your payment method.


  • 1
    Log in to the xneelo Control Panel.
  • 2
    Under BILLING in the side menu, select Payments Details.
  • 3
    Select Change to Debit order or Change to Card/EFT depending on your preference.
  • 4
    Follow the prompts to complete your payment method update.

What happens next

If you select Debit order, you will need to add your banking details. 

Assist Note

For Debit orders, your payment frequency will change to monthly.

For Cash/EFT payments, you will be billed annually. 

Assist Tip

Check your payment status anytime by viewing it in Payments Details.