How to order a subdomain

The information in this article is related to konsoleH.
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A Subdomain allows you to host a separate website using your current domain name, without needing to register an additional domain name e.g. ‘shop.my-domain.co.za’ is a subdomain of the domain ‘my-domain.co.za’.

A Subdomain can either be set up as

  1. a hosting package, or
  2. share the resources of the parent domain (Parked- or Multiple domain).

Applicable hosting fees apply, with no domain fees.

1. Subdomain as a web hosting package

  1. Browse to konsoleH and log in at Admin level
  2. Select NEW ORDER (top right)
  3. Select your preferred package and hosting location
  4. Click Next
  5. Fill in the subdomain name you prefer (leave out www)
  6. Click Next and follow the simple steps to complete your order
  7. If the parent domain and the subdomain are not going to be hosted in the same location, i.e. South Africa or Germany, you will be required to manually create a DNS record on the DNS zone file for the parent domain, pointing to the IP address of the server on which the subdomain will be hosted. *See below:

2. Subdomain as a Parked- or Multiple Domain

  1. Browse to konsoleH and log in at Admin level
  2. Select or search for the domain name under which the subdomain will be created
  3. Select Manage Services
  4. Select Add Parked Domain or Add Multiple Domain
  5. Fill in the Subdomain name you prefer (leave out www)
  6. Click Next and follow the simple steps to complete your order
  7. If the parent domain and the subdomain are not going to be hosted in the same location, i.e. South Africa or Germany, you will be required to manually create a DNS record on the DNS zone file for the parent domain, pointing to the IP address of the server on which the subdomain will be hosted. *See below:

Required DNS record changes:

Using the DNS tool in konsoleH, you will need to set up an A-record under the parent domain’s DNS, with:

  • Record type: A-record
  • Host: the ‘sub’ part of the subdomain e.g. store
  • Destination: IP address e.g. 196.22.123.10

Setup a Subdomain on a Managed server

Subdomains for Parked or Multiple Domains are set up as in point 2. above. Subdomains that have their own hosting package are set up as follows:

  1. Browse to konsoleH and log in at Admin level
  2. Select or search for your Managed server
  3. Click Domain Management
  4. Select Add Domain
  5. Choose a Web hosting package
  6. Click Next
  7. Select Create a subdomain and enter the name i.e. subdomain.my-domain, without the preceding www, and then select the domain extension from the drop-down list.
  8. If the parent domain and the subdomain are not going to be hosted in the same location, i.e. South Africa or Germany, you will be required to manually create a DNS record on the DNS zone file for the main domain, pointing to the IP address of the server on which the subdomain will be hosted
  9. Click Next and follow the remaining simple steps.

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