How to move your website Keep your hosting services active while you transfer your website. This article guides you on moving websites from one host or server to another, without any downtime. Read article
Using CuteFTP CuteFTP is a purchasable application used to upload or download files via FTP. Read article
How to use FileZilla FTP FileZilla is free open source FTP software. It is a useful FTP programme that can be used to upload your website content to our servers. Read article
How many FTP accounts can I have? Your FTP account quota is set according to your Web hosting package. If the quota is reached, you will need to delete an existing user before adding another. Read article
How to change your FTP password For security reasons, we do not keep a record of FTP passwords. Although forgotten FTP passwords can’t be recovered, they can be reset. Read article
How to Manage FTP Users The FTP Users tool (available on Standard accounts or higher) allows you to create multiple FTP users for a single Web hosting account. Read article
How to Upload or Download a Website A xneelo hosting account provides a home for your website. Your website content is uploaded from your local drive to the xneelo server via FTP. Read article
How to FTP content to a Multiple domain The Multiple Domain’s web content needs to be uploaded into the corresponding sub-folder within the ‘public_html’ directory of the parent domain. Read article
Can I FTP my content using Chrome? You can download content via ftp://username:password@your-domain.com. But at the moment Chrome does not support uploading of content via FTP. To upload your files you may… Read article
What do I do if my website has been compromised by using my FTP access details? A compromised website is a result of your FTP access details being harvested and then used for spam mailing & the hosting of illegal content. Read article
What are the full file paths to my directories on an xneelo server? A Full path is also referred to as the file path or the absolute path and refers to the location of your web site files on the server. Read article
Important Files and Folders The following files and folders should never be deleted from your hosting account as they perform important functions for your website and email. Read article
FTP quick guide: Useful Tips and Common Errors This quick guide provides pointers on file and directory naming conventions using FTP to upload to our servers. Read article
Where to find your FTP login details The first step in managing your hosting account is to log in to konsoleH to view your FTP details and set your own FTP password. Read article
How to set your FTP password The FTP password allows access to konsoleH at Domain level as well as FTP access to manage your website. It is set in the FTP users tool in konsoleH. Read article
