Email step-by-step setup These easy-to-follow visual guides provide step-by-step instructions on how to set up and troubleshoot your email program. Read article
Common mail problems Answer our questions in this comprehensive guide to determine if/or which common mail problem you might currently be experiencing. Read article
How to create a new email address via the xneelo Control Panel Read this article for a step-by-step guideline on how to create a new email address via the xneelo Control Panel. Read article
How to back up mail or download mail from the server This article describes how to backup mail or download mail from the mail server using either POP, FTP, File Manager or Webmail. Read article
How to change your email password via the xneelo Control Panel Reset your email password via the new xneelo Control Panel or via Webmail. Read article
How to sync sent mail across devices This tutorial explains how to sync your Sent mail so that emails sent on one device reflect on any other devices using the same mail account. Read article
How to set up email in Outlook Mobile A step-by-step visual guide to setting up your domain email in the Outlook Mobile app for iOS or Android. Read article
How to edit or delete a mailbox via the xneelo Control Panel Mailboxes are managed via the xneelo Control Panel, using the Mail Admin tool. Read article
Mailbox storage limits This article guides you on the steps needed to limit the maximum email message size of incoming mail. Read article
What is the maximum email message size? Do you need to send large emails? We unpack the limit our servers allow for messages to be sent or received, and we recommend alternative means of sending large mails. Read article
How to set up an autoresponder An automated reply email (also known as an autoresponder, auto-reply or out-of-office email) can be set up in a number of ways. Read article
How to limit the maximum size of email messages you receive Follow these quick steps to set up a size limit for email messages you receive. Read article
POP vs IMAP – What’s the difference? We clarify the debate around POP vs IMAP. POP, if you always access your mail on only one device. IMAP, if you access your mail on multiple devices. Read article
SMTP sending error codes and what they mean SMTP error codes provide crucial insight into the reason behind a delivery failure. Read article
Set up email for domains in transfer Avoid any loss or downtime. We’ll guide you through the steps to create and set up your email accounts during your domain transfer to xneelo. Read article
How to view your email You can access your domain’s email via a desktop or mobile mail client of your choice, or online via Webmail. Read on to find out how to view your email using either option. Read article
