How to set up web redirects via konsoleH Redirects are useful when you would like to divert traffic to a different URL (web address). Redirects can be permanent or temporary. Read article
Website statistics using AWStats in konsoleH AWStats is an advanced web traffic analysis tool available in konsoleH, that allows you to view daily stats and end-of-month snapshots. Read article
How to point your website to Weebly Domains registered with xneelo can host the website with Weebly, while keeping other services with xneelo. The DNS is easily updated via your Control Panel. Read article
About SSL/TLS & digital certificates SSL/TLS is a technology that creates an encrypted connection between the web server and your visitor’s web browser so that confidential information can be transferred securely. Read article
How to fix high server load caused by bot indexing Search Engine or other bots could be crawling your website excessively. Here’s what you can do if bots are causing high server load. Read article
Search Engine Optimisation (SEO) Search Engine Optimisation (SEO) means optimising your website for search engines, so that your website can be found using their search function. Read article
Can I offer gambling or host an online casino on my website? xneelo does not allow the hosting of online casino’s or gambling websites as it is illegal in both South Africa and Germany. Read article
Create and manage a database via konsoleH MySQL databases are managed via your konsoleH control panel using the Manage MySQL tool. Read article
Mixed Content errors with HTTPS Mixed Content means that the page consists of a mix of HTTP and HTTPS content, such as images, CSS or JavaScript, making the SSL site insecure. Read article
Why SSL/TLS is not working for your website While SSL is now enabled by default for all xneelo-hosted websites, here are a few reasons that may cause it not to work Read article
How to point your website to Wix via the xneelo Control Panel Domains registered with xneelo can have their website hosted with Wix, while keeping other services with xneelo. Update DNS easily within the xneelo Control Panel. Read article
About brute force attacks This is a means of breaking in to the back end of a website with relentless successive attempts, using thousands of possible username/password combinations. Read article
Parked domains: How to fix broken images and links in WordPress How to fix a Parked Domain on a WordPress website where the main website displays correctly, yet the Parked Domain is has broken images or links. Read article
FTP quick guide: Useful Tips and Common Errors This quick guide provides pointers on file and directory naming conventions using FTP to upload to our servers. Read article
How to upload or download a website An xneelo hosting account provides a home for your website. Your website content is uploaded from your local drive to the xneelo server via FTP. Read article
Can I FTP my content using Chrome? You can download content via ftp://username:password@your-domain.com, but Chrome does not support uploading of content via FTP. Read article
Our backup service Find out more about our backup services for Web hosting and Managed Servers in the case of emergency situations. Read article
How to change the database password for WordPress sites via konsoleH If a WordPress database password is reset for security reasons, the WordPress configuration.php file included with your webfiles also needs to be updated. Read article
Important Files and Folders The following files and folders should never be deleted from your hosting account as they perform important functions for your website and email. Read article
Using Let’s Encrypt with Sucuri To install a Let’s Encrypt SSL certificate, Securi customers need to open a support ticket with Securi to “enable the Forward Certificate Validation to Hosting option”. Read article
How to point your website to Shopify via konsoleH You can keep your domain and email with us and have your website hosted with Shopify. Here’s how to use the DNS tool in konsoleH to point to Shopify. Read article
How to reset your WordPress password Step-by-step instructions on how to recover a lost WordPress password or change an existing password. Read article
How to set your FTP password The FTP password allows access to konsoleH at Domain level as well as FTP access to manage your website. It is set in the FTP users tool in konsoleH. Read article
