WordPress security tips Follow our WordPress security tips so that you can secure your WordPress website against vulnerabilities, e.g. weak permissions, weak passwords etc. Read article
What is the open_basedir error? This a restriction to prevent a user from accessing paths on the server that are not authorised, such as when webcontent has been uploaded incorrectly. Read article
How to manually install WordPress via konsoleH This article shows how to install WordPress to your hosting account manually in situations where you prefer not to use the automated AppInstaller. Read article
How to use the quick WordPress AppInstaller via konsoleH Install WordPress quickly and easily using xneelo’s WordPress AppInstaller. This AppInstaller is available for our Business Web Hosting packages. Read article
Where to find your FTP login details via konsoleH The first step in managing your hosting account is to log in to konsoleH to view your FTP details and set your own FTP password. Read article
How to manually install WordPress on a sub- or Multiple domain via konsoleH This article will guide you in manually installing WordPress on a sub- or multiple domain. Read article
Why a hacker wants your website Why are small or insignificant websites attacked? Because it contains a collection of resources that hackers can steal or exploit for further attacks. Read article
Website cleaning services Sometimes specialist website cleaning services are needed – e.g. cleaning of hacked websites, reducing disk over usage or troubleshooting high website load. Read article
How to fix high server load due to wp-cron.php POST requests If your site is struggling with high load and there are many wp-cron.php POST requests in the www logs, replace the virtual wp-cron with a real cron. Read article
What are the attacks on the Cloudbric WAF dashboard? Your dashboard displays details of the various attacks to your website blocked by Cloudbric WAF, as well as the number of legitimate visitors. Read article
SSL/TLS certificate warnings The web server encryption protocol TLS 1.0 and TLS 1.1 may no longer be used and therefore, we have discontinued its use. The solution is to update your web browser. Read article
How to fix the “Not Secure” website warning in Chrome Since the release of Chrome 68 in July 2018, Google Chrome marks all http sites as “Not Secure” Here’s how to fix it. Read article
Cloudbric WAF FAQ Frequently asked questions about the Cloudbric WAF website security service that provides comprehensive protection against website attacks and vulnerabilities. Read article
How to block unwanted traffic to your website from specific IPs via konsoleH Malicious or unwanted traffic to your website can be blocked by adding a snippet of code to the .htaccess file within your site content. Read article
Why formmail.pl is no longer supported Formmail.pl, the form-to-email script, is no longer recommended and not supported on our servers as it poses a security risk. Read article
SSL/TLS certificates offered by xneelo We offer free Let’s Encrypt SSL with all hosting packages. Other certificates can be ordered directly from your CA of choice and we will install it for you. Read article
How to tell if your website has been hacked with Search Console Use Google Search Console to tell if your website has been hacked. Track and fix website errors to optimise your website’s performance and safety. Read article
Contact form options Including a mail form on the ‘Contact us’ page of your website gives your users or customers an easy way to contact you. We suggest possible options. Read article
How to change your WordPress username via konsoleH Keeping the default WordPress username makes it easier for hackers to gain access to your site. We outline how to change your username here. Read article
Cloudbric WAF access control Customise your Web Application Firewall (WAF) settings, including managing access based on IP address, IP range or country. Read article
How to activate HSTS for your domain What is HSTS? HTTP Strict Transport Security (HSTS) is a web security policy mechanism that helps to protect websites against protocol downgrade attacks and cookie hijacking. It allows web servers… Read article
How to implement Let’s Encrypt SSL/TLS Let’s Encrypt SSL is automatically activated for all our domains. Here is how to check that SSL is active and working correctly for your website. Read article
How to settle your invoice by card via konsoleH Your cash invoice can be settled by an online card payment using a Credit, Debit or Cheque card. Access your invoice to do so. Read article
How to order and install an SSL/TLS certificate Xneelo offers free Let’s Encrypt SSL certificates. This article explains how to order and install certificates from alternative Certification Authorities. Read article
