Self-Managed Server Troubleshooting Guide A Self-Managed Server allows you to create a custom server environment. This troubleshooting guide will assist you with managing common server issues. Read article
How to log onto your Self-Managed Server If your PC/Workstation is using Windows or Linux, refer to this guide to log onto your Self-Managed Server. Read article
How to find the serial number of your Self-Managed Server’s hard drive If your Self-Managed hard drive were to fail, our support team will contact you and request your Self-Managed server serial number. Here’s how you can find it. Read article
How to activate the Windows Remote Desktop Service (RDS) Role and configure the session host Windows Remote Desktop Service (RDS) license: How to activate the RDS role and configure the session host before contacting us for your license. Read article
How do I point domains to my Self-Managed Server? Once your domain is configured on your Self-Managed Server, the DNS Tool enables you to easily point the records of your domain to your server. Read article
How to manage your Self-Managed File Storage Safely and conveniently manage a backup copy of your data using File Storage. Read article
Windows Server licensing for Self-Managed Servers The Windows operating system is supported on our Self-Managed Servers, where additional license fees apply. Windows Server licenses are available on a month to month basis. Read article
How to add a GUI to Ubuntu Server on your Self-Managed Server Adding a GUI to your Ubuntu web server allows you to manipulate files in an easy way, without having to use the command-line or an FTP program. Read article
How to change the Windows password on first login Windows will ask you to change your initial Administrator password the first time you log in. This is for server security reasons. Read article
How is my IP subnet allocated? For any subnet, the breakdown is always as follows on the xneelo network: Read article
What backup service do we offer to Self-Managed customers? The File Storage solution includes 100 GB of storage space and access to storage space via Rsync, SFTP and SCP protocols over Port 22. Read article
Custom needs: Choose the right product Customised Hosting Configurations We are reliant on standardisation to ensure that we can effectively administer all our servers with the consistently high service standard that… Read article
How to use the Linux Rescue system on your Self-Managed Server Refer to this guide to use the Linux Rescue system on your Self-Managed Server via the xneelo Control Panel. Read article
How to access the Remote Management Interface on your Self-Managed Server Follow this guide to access the Remote Management Interface via the xneelo Control Panel. Read article
How to install a new Linux Operating System (Interactive Install) The Linux Install tool enables you to install a Linux Operating System (OS) onto your Self-Managed Server. Read article
How to monitor traffic on Self-Managed Servers It’s possible to monitor your traffic usage on a regular basis via the xneelo Control Panel. Read article
How to set your Self-Managed Server’s Traffic Burst Notifications It’s important to understand the server’s trends prior to setting your Traffic Burst Notification. Read article
How to fetch Windows updates directly from Microsoft Follow the steps in this article to remove the registry key that points to xneelo’s Windows Server Update Services (WSUS server). Read article
