Change your WordPress site from HTTP to HTTPS How to move your WordPress site from HTTP to HTTPS with a padlock icon using a free Let’s Encrypt SSL certificate. Read article
DDoS mitigation A DDoS detection and mitigation system is deployed in both the Cape Town and Samrand data centres. Read article
How to change your website’s home and siteURL via phpMyAdmin via konsoleH Use the phpMyAdmin tool within konsoleH to change your website’s home and siteURL. Read article
Take your SiteBuilder website offline during maintenance This article provides the steps to temporarily deactivate your SiteBuilder website while you perform maintenance tasks or while SiteBuilder is undergoing a version upgrade. Read article
What is WordPress? WordPress is one of the most popular Content Management Systems (CMS) available for creating, publishing and managing websites. Read article
Where to find your FTP login details in the xneelo Control Panel Find your FTP details in the xneelo Control Panel and set your own FTP password to start managing your hosting account. Read article
How to change your FTP password via the xneelo Control Panel Forgotten FTP passwords can be reset within the xneelo Control Panel. Read article
Change your website’s home and siteURL via phpMyAdmin in the xneelo Control Panel You may need to update your site’s URL for various reasons, such as moving your site to a new domain or changing it from HTTP to HTTPs. Read article
How to change your WordPress username via the xneelo Control Panel You can change your WordPress username in the xneelo Control Panel or in WordPress. Read article
How to change your database password via the xneelo Control Panel It is good practice to change your passwords regularly to prevent unauthorised access to your information. Read article
How to check your PHP version You are able to check which PHP version your website is using via the xneelo Control Panel. Read article
How to roll back your PHP version via the xneelo Control Panel You are able to downgrade your PHP version via the xneelo Control Panel. Read article
How do I prepare my website for the PHP upgrade? To ensure compatibility, it’s recommended that your site is updated and ready for the PHP upgrade. Read article
What if a plugin is causing an error on my website? Plugins can cause errors on a website for various reasons. The appropriate solution will depend on the nature of the plugin and its importance to your website’s functionality. Read article
How to troubleshoot a broken WordPress website If your WordPress website is experiencing an error following a PHP upgrade, follow the steps in this Help Centre article to troubleshoot the error. Read article
How to migrate your WordPress website using Duplicator Duplicator is a reliable migration plugin and can be used to transfer your WordPress website from one domain to another. Read article
How to create a backup of your website You can create a backup of your website by using a tool such as FileZilla or the File Manager in your control panel. Read article
How to check which database my website is connected to via konsoleH You’re able to check which database your website is connected to via your konsoleH control panel. Read article
PHP resource limits for shared Web Hosting To make sure all websites on the same server run smoothly, there are limits on how much of the server’s resources your website can use at one time. Read article
How to create a staging website Setting up a subdomain for staging or development purposes is a great way to test changes without affecting your live site. Below is a guide… Read article
How to enable “Under Attack” mode on Cloudflare Cloudflare’s “Under Attack” mode helps block malicious activity while allowing legitimate users through. Read article
FAQ: How to upgrade to PHP 8.3 via the xneelo Control Panel It’s important that the code your website uses is kept up to date. Access frequently asked questions about the next PHP upgrade. Read article
How to access your browser’s password manager Learn how to access your browser’s password manager to update or manage saved login details, especially if autofill stops working after a login URL changes. Read article
How to point your domain to Lovable via the xneelo Control Panel You can connect your domain with Lovable if your domain name is registered with xneelo. Read article
