How much disk space can I use on my Managed Server? Your Managed Server has an allocated amount of disk space that ensures maximum uptime. Here’s a table that explains usable disk space limits per server. Read article
How are xneelo customers impacted by the IPv4 exhaustion? While there is a slow adoption rate of IPv6 in South Africa, xneelo is taking measures to ensure the extended availability of IPv4 address space for our customers Read article
Colocation FAQ This article answers some frequently asked questions about xneelo’s Colocation offering. Read article
How to order a Colocation Rack You may place your order for a Colocation Rack via the xneelo Control Panel. Read article
How to add a GUI to Ubuntu Server on your Self-Managed Server Adding a GUI to your Ubuntu web server allows you to manipulate files in an easy way, without having to use the command-line or an FTP program. Read article
How to set up two-factor authentication in konsoleH Enhance the security of your konsoleH account with mandatory two-factor authentication (2FA). Read article
Managing and monitoring traffic for Colocation Our control panel makes it possible for you to monitor your traffic usage on a regular basis. Read article
How to upgrade your SiteBuilder package via the xneelo Control Panel You can upgrade your SiteBuilder Lite package to SiteBuider Standard via your control panel. Read article
How to cancel your SiteBuilder package via the xneelo Control Panel You are able to cancel your SiteBuilder package via your control panel. Cancellation is immediate. Read article
How to install SiteBuilder via the xneelo Control Panel SiteBuilder is a third-party website publishing tool that allows you to create and maintain a professional website. Read article
Windows Server Brute Force Protection Applicable to: Windows Server 2019 / 2022 Disable brute force protection Microsoft has implemented a feature named, “Account lockout for built-into local administrator”, as part… Read article
How to change the Windows password on first login Windows will ask you to change your initial Administrator password the first time you log in. This is for server security reasons. Read article
How to grant visitors access to your Colocation rack Visitors on your Data Centre Access list will be granted access to the data centre. Read article
How to fetch Windows updates directly from Microsoft Follow the steps in this article to remove the registry key that points to xneelo’s Windows Server Update Services (WSUS server). Read article
Unified Extensible Firmware Interface (UEFI) UEFI (Unified Extensible Firmware Interface) is an industry-standard interface between a server’s platform firmware and operating system. Read article
Operating systems for Self-Managed Servers Our Self-Managed Server gives you the freedom and flexibility to build and maintain your own custom server environment. Read article
Why can’t I opt out of xneelo’s operational emails? Operational emails are mandatory and contain essential service updates. You can unsubscribe from promotional emails at any time using the link in the footer. Read article
How to submit feedback via the xneelo Control Panel Whether you have a suggestion, a concern, or simply want to share your experience, we’d love to hear from you. Here’s how you can get in touch. Read article
Private Networks (backlinks) for Self-Managed Servers A Private Network allows direct communication between your xneelo Self-Managed Servers, isolated from the public internet. Read article
Self-Managed Server FAQ This article answers some frequently asked questions about xneelo’s Self-Managed server offering. Read article
Debian 13 upgrade: Compatibility changes and required actions If you use custom scripts or configurations, you may need to make website updates prior to the operating system upgrade. Read article
How to order an Internal Transfer of a Self-Managed Server Self-Managed Servers can be transferred internally between two xneelo accounts. Read article