Email FAQs Email FAQs: Frequently asked questions and answers about email setup and troubleshooting. Click on a link to see your specific question answered. Read article
About the webmaster mailbox in konsoleH All hosting accounts include an optional webmaster mailbox. If mail is sent from outside the domain, the webmaster mailbox is needed for bounce messages. Read article
How to set up email in Thunderbird for Mac Follow or visual step-by-step Thunderbird Mac email setup to avoid frustration and have your emails functioning as soon as possible. Read article
How does the spam filtering system work and how can I manage it? All incoming email is scanned against defined spam criteria. The Spam Filter tool allows you to regulate the extent of spam filtering on your mailbox. Read article
How to add DKIM records for mail A DKIM record allows recipient mail servers to check whether an email that is claiming to come from a specific domain, is authorised to be sent. Read article
How to set up email in Outlook 2013 A step-by-step visual guide to setup a new email address in Outlook 2013. Read article
Mailbox security checks A common method of fraud is to crack the password of a mailbox and then add an email forwarder, allowing the skimming of private information. Read article
What is Spam? Spam is a generic term that refers to the act of indiscriminately sending unsolicited, unwanted, irrelevant or inappropriate messages via email. Read article
How to use Google Calendar with your domain email address Google Calendar is easy to use with any email address, including your domain’s email address with xneelo – you don’t have to use a Gmail address. Read article
Outlook 2016 for Mac troubleshooting Use our visual step-by-step guide to help troubleshoot problems setting up your domain email address in Outlook 2016 for Mac. Read article
Email step-by-step setup These easy-to-follow visual guides provide step-by-step instructions on how to set up and troubleshoot your email program. Read article
How to set up email in Outlook 2016 for Mac This visual guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 for Mac. Read article
Mailbox Security Tips Simple ways to protect your mailbox from hackers, including tips on creating strong passwords, and how to check if your mail is secretly being intercepted. Read article
How to set up email in Outlook.com Microsoft removed the ability to connect any other accounts to Outlook.com on May 10, 2021. Read article
How to import or export Webmail contacts Email contacts can be imported from an existing address book in another mail programme to Webmail, or exported from Webmail. Read article
How to set up email in Outlook 2016 or Microsoft 365 A step-by-step visual guide to setup a new email address in Outlook 2016 and Microsoft 365. Read article
How to connect to Outlook Live (Office 365) Microsoft removed the ability to connect any other accounts to Outlook.com and Outlook.live.com on May 10, 2021. Read article
How to update your email password in your Mac Keychain Before changing the password for your email account in your Mac mail, you need to change and save this password in your Keychain. Read article
Troubleshooting guide for Outlook 2016 & Microsoft 365 A step-by-step visual guide to troubleshoot your email setup in Outlook 2016 for Office 365. Read article
How to create a mailbox via konsoleH Mailboxes are created and managed via the Manage Mail tool in konsoleH. Read article
Manage mail (kH1) via konsoleH The Manage Accounts tool in konsoleH allows you to manage the functionality of mailboxes/email addresses associated with your domain. Read article
Set up email in macOS Sierra, Mojave, Catalina, Big Sur, Monterey or Ventura The steps in this guide will help you to set up a new email account in macOS Sierra Mail/ Mojave with SSL. Ensure you have your password and server name. Read article
Set up email in OS X Yosemite Mail This article will take you step-by-step through the process of setting up your Mac Mail in version OS X Yosemite. Read article
Set up email in OS X El Capitan Follow this tutorial to manually set up your mail account. If your account is already set up but is giving errors, try our Troubleshooting guide…. Read article
