How to sign up as a user in the xneelo Control Panel Here’s how to sign up as a user in the xneelo Control Panel. You already have an xneelo account via konsoleH Visit the sign up page and… Read article
What are ‘Collaborators’? Read this article to find out more about using Collaborators on the xneelo Control Panel, as well as other features, including the Account Switcher feature. Read article
Updating your details in the xneelo Control Panel Follow these steps to easily update your personal details via the xneelo Control Panel. Read article
How to install a new Linux Operating System (Interactive Install) The Linux Install tool enables you to install a Linux Operating System (OS) onto your Self-Managed server. This feature requires certain BIOS settings to be… Read article
How to create a new email address Read this article for a step-by-step guideline on how to create a new email address via the xneelo Control Panel. Read article
How to manage a domain’s DNS records in the xneelo Control Panel The Manage DNS tool in the xneelo Control Panel enables you to update your domain’s DNS records. Note: The Manage DNS tool is available to the Account… Read article
How to use the Linux Rescue system on your Self-Managed server Browse to your xneelo Control Panel and log in. Select the Self-Managed server tab on the Product Listing page. Click ‘View’ next to the server… Read article
How to access the Remote Management Interface on your Self-Managed Server Browse to your xneelo Control Panel and log in. Select the Self-Managed server tab on the Product Listing page. Click ‘View’ next to the… Read article
How to manage FTP users Create multiple FTP users for a single Web Hosting account in the xneelo Control Panel. Read this article to learn more about managing FTP users. Read article
How to enable or disable the spam filter Log in to the xneelo Control Panel. Select or search for a domain name in the Web hosting tab Select View on the right… Read article
How to adjust your Spam Filter Score All incoming emails to our servers are evaluated for their likelihood of being spam and given a rating based on certain criteria. By default, our… Read article
How does spam filtering work in the xneelo Control Panel and how can I manage it? (Please note that the xneelo Control Panel is currently only available to customers on our beta programme). All incoming emails are passed through Zen Spamhaus… Read article
How to prevent your email from being marked as spam Spam is defined as an email sent to a large number of recipients, where the recipients have not explicitly given permission to be emailed and… Read article
DKIM records for mail A DKIM (DomainKeys Identified Mail) record is a DNS record that serves as an authentication mechanism to assist with protecting both email senders and recipients… Read article
How do I cancel my Managed or Self-Managed server? If your Managed or Self-Managed server is no longer required, notice of cancellation should be provided via your xneelo Control Panel. Please note this action… Read article
How do I view my Mail Logs in the control panel? The Mail Logs report in the control panel provides delivery reports on mail sent to and from email addresses on your domains. These logs are kept for 60 days. Read article
How to set up web redirects via the control panel Redirects are useful when you would like to divert traffic to a different URL (web address). Redirects can be permanent or temporary. Read article
