What are ‘Collaborators’? Read this article to find out more about using Collaborators on the xneelo Control Panel, including the different roles and permissions Read article
How to add a Collaborator Follow a few steps to invite other users to collaborate on your account, giving them distinct user roles that determine what they’re allowed to do on your account. Read article
Updating your details in the xneelo Control Panel Follow these steps to easily update your personal details via the xneelo Control Panel. Read article
How to migrate from the Self-Managed FTP Backup to File Storage File Storage replaced FTP backups as an off-server backup service for our Self-Managed customers. In a few steps you are able to manually migrate your… Read article
How to create a new email address Read this article for a step-by-step guideline on how to create a new email address via the xneelo Control Panel. Read article
How to manage a domain’s DNS records in the xneelo Control Panel The Manage DNS tool in the xneelo Control Panel enables you to update your domain’s DNS records. Read article
How to sign up for web hosting on the xneelo Control Panel Follow these easy steps to order a Web Hosting package in the xneelo Control Panel. Read article
How to deactivate Cloudbric It’s easy to deactivate Cloudbric, you can deactivate it permanently or use the Bypass mode in your Cloudbric dashboard to disable temporarily. Read article
How to install a new Linux Operating System (Interactive Install) The Linux Install tool enables you to install a Linux Operating System (OS) onto your Self-Managed server. This feature requires certain BIOS settings to be… Read article
How to switch between accounts Read more about switching between accounts without needing to sign out and log back into each account individually. Read article
How to delete a Self-Managed File Storage instance Self-Managed customers have the ability to delete an active File Storage instance associated with a Self-Managed Server via the File Storage tool in the xneelo… Read article
How to use the Linux Rescue system on your Self-Managed server Browse to your xneelo Control Panel and log in. Select the Self-Managed server tab on the Product Listing page. Click ‘View’ next to the server… Read article
How to enable or disable the spam filter Log in to the xneelo Control Panel. Select or search for a domain name in the Web hosting tab Select View on the right… Read article
How to view Self-Managed File Storage usage Usage for an active File Storage instance is available to view through the File Storage tool. Read article
How to reset a Self-Managed File Storage user password Resetting of the File Storage user password can be performed via the File Storage tool. As with activation, you can either supply your own password… Read article
How to access the Remote Management Interface on your Self-Managed Server Browse to your xneelo Control Panel and log in. Select the Self-Managed server tab on the Product Listing page. Click ‘View’ next to the… Read article
How to manage FTP users in the xneelo Control Panel Create multiple FTP users for a single Web Hosting account in the xneelo Control Panel. Read this article to learn more about managing FTP users. Read article
How does spam filtering work in the xneelo Control Panel and how can I manage it? All incoming emails are passed through Zen Spamhaus blocklists before they reach the SpamAssassin filtering. Any emails sent from an IP address that’s been blacklisted… Read article
How to adjust your Spam Filter Score All incoming emails to our servers are evaluated for their likelihood of being spam and given a rating based on certain criteria. By default, our… Read article
DKIM records for mail A DKIM (DomainKeys Identified Mail) record is a DNS record that serves as an authentication mechanism to assist with protecting both email senders and recipients… Read article
How do I cancel my Managed or Self-Managed Server? If your Managed or Self-Managed Server is no longer required, notice of cancellation should be provided via your xneelo Control Panel. Please note this action… Read article
How do I view my Mail Logs in the control panel? The Mail Logs report in the control panel provides delivery reports on mail sent to and from email addresses on your domains. These logs are kept for 60 days. Read article
How to cancel your hosting package You can easily manage your hosting services and domains via the xneelo Control Panel, including cancellations. Read article
How to set up web redirects via the control panel Redirects are useful when you would like to divert traffic to a different URL (web address). Redirects can be permanent or temporary. Read article
How to manage your disk usage with our Disk Cleanup tool Our Disk Cleanup tool provides an overview of your account and helps you determine if you’re exceeding the quota for your hosting package. Read article
How to activate Self-Managed File Storage File Storage provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where you can safely and conveniently store a… Read article
What Backup service do we offer to Self-Managed customers? File Storage provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where you can safely and conveniently store a… Read article
How to access the File Manager The File Manager in the xneelo Control Panel is an easy-to-use web-based tool that allows you to manage the structure of your website content, upload files or edit them directly on the server. Read article
How to add a Parked Domain in the xneelo Control Panel Parked Domains are domain names that mirror the content of the domain under which it is ‘parked’. Parked Domains can now be ordered via the xneelo Control Panel. Read article
How to order a Multiple Domain in the xneelo Control Panel Multiple Domains are add-on domains hosted on the sub-directory of a primary active hosting package. Order your Multiple Domain via the xneelo Control Panel. Read article
How to cancel a Multiple or a Parked Domain You can easily manage your hosting services and domains via the xneelo Control Panel. When cancelling a hosting package, the associated domain can be deleted,… Read article
Update your account information in the xneelo Control Panel Maintain correct account information to ensure the timely receipt of invoices and other important notifications. Read article