How to log in across konsoleH and the xneelo Control Panel at the same time Find out how to access your konsoleH domains and hosting products from the xneelo Control Panel. Read article
How to update your profile in the xneelo Control Panel Follow these steps to easily manage and update your personal details via the xneelo Control Panel. Read article
Update your account information via the xneelo Control Panel Maintain correct account information to ensure the timely receipt of invoices and other important notifications. Read article
How to upgrade your PHP version via the xneelo Control Panel Upgrade your website to the latest PHP version to ensure you are running on a version that is fully supported. Read article
How to change your email password via the xneelo Control Panel Reset your email password via the new xneelo Control Panel or via Webmail. Read article
How to switch between accounts Switch between accounts without needing to sign out and log back into each account individually. Read article
What are ‘Collaborators’? Read this article to find out more about using Collaborators on the xneelo Control Panel, including the different roles and permissions. Read article
How to add a Collaborator Follow a few steps to invite other users to collaborate on your account, giving them distinct user roles. Read article
How to add an emergency contact to your account Add your Collaborators as emergency contacts on your account. We will reach out to your emergency contacts if you are unavailable. Read article
How to set up two-factor authentication on your xneelo account Enabling two-factor authentication (2FA) on your xneelo account adds an extra step in the authentication process. Read article
What is CDN? A CDN (content delivery network), also called a content distribution network, is a group of geographically distributed and interconnected servers that speeds up webpage loading for data-heavy applications. Read article
How to add CDN With CDN you can improve your web performance by reducing the time needed to send content and rich media to your users. Activate this service in a few steps. Read article
How to cancel Cloudbric WAF You can cancel Cloudbric WAF permanently or use the Bypass mode in your Cloudbric WAF dashboard to disable it temporarily. Read article
View your Hosting Account details via the xneelo Control Panel The details of each hosting package can be viewed in the xneelo Control Panel. Read article
How to cancel your hosting package via the xneelo Control Panel You can easily manage your hosting services and domains via the xneelo Control Panel, including cancellations. Read article
How to order a Multiple Domain via the xneelo Control Panel Multiple Domains are add-on domains hosted on the sub-directory of a hosting package. Order your Multiple Domain via the xneelo Control Panel. Read article
How to add a Parked Domain via the xneelo Control Panel Parked Domains are domain names that mirror the content of the domain under which it is ‘parked’. Read article
How to cancel a Multiple or a Parked Domain You can easily cancel your hosting services and domains via the xneelo Control Panel. Read article
How to order a subdomain via the xneelo Control Panel A subdomain allows you to host a separate website using your current domain name, without needing to register an additional domain name. Read article
How to transfer your domain away via the xneelo Control Panel To transfer a domain name to another provider, the domain will first need to be set for transfer via the xneelo Control Panel. Read article
How to access the File Manager via the xneelo Control Panel The File Manager in the xneelo Control Panel is an easy-to-use web-based tool that allows you to manage the structure of your website content, upload files or edit them directly on the server. Read article
How to install WordPress via the xneelo Control Panel Install WordPress quickly and easily using xneelo’s WordPress Installer. This Installer is available for our Business Web Hosting packages and Multiple domains. Read article
How to create a new email address via the xneelo Control Panel Read this article for a step-by-step guideline on how to create a new email address via the xneelo Control Panel. Read article
How does spam filtering work in the xneelo Control Panel and how can I manage it? The Spam Filter tool in the xneelo Control Panel classifies spam messages before they even reach your inbox. Read article
How to enable or disable the spam filter via the xneelo Control Panel Enable or disable your domain’s spam filter via the xneelo Control Panel by following these steps. Read article
How to manage a domain’s DNS records via the xneelo Control Panel The Manage DNS tool in the xneelo Control Panel enables you to update your domain’s DNS records. Read article
DKIM records for mail A DKIM record is a DNS record that assists with protecting both email senders and recipients from forged and phishing emails. Read article
How do I view my Mail Logs via the control panel? The Mail Logs report provides delivery reports on mail sent to and from email addresses on your domains. These logs are kept for 60 days. Read article
How to manage FTP users in the xneelo Control Panel Create multiple FTP users for a single Web Hosting account in the xneelo Control Panel. Read this article to learn more about managing FTP users. Read article
How to check your disk usage via the xneelo Control Panel Disk usage can be monitored via the xneelo Control Panel, allowing you to manage usage and avoid over-use charges. Read article
How to manage your disk usage with our Disk Cleanup tool Our Disk Cleanup tool in the xneelo Control Panel helps you determine if you’re exceeding the quota for your hosting package. Read article
How do I cancel my Self-Managed Server via the xneelo Control Panel? If your Self-Managed Server is no longer required, a notice of cancellation should be provided via your xneelo Control Panel. Read article
How to manage your Self-Managed File Storage Safely and conveniently manage a backup copy of your data using File Storage. Read article
How to view Self-Managed File Storage usage Usage for an active File Storage instance is available to view through the File Storage tool. Read article
How to delete a Self-Managed File Storage instance Self-Managed customers have the ability to delete an active File Storage instance associated with a Self-Managed Server via the File Storage tool. Read article
How to reset a Self-Managed File Storage user password Reset your File Storage user password via the File Storage tool. Read article
What Backup service do we offer to Self-Managed customers? The File Storage solution includes 100 GB of storage space and access to storage space via Rsync, SFTP and SCP protocols over Port 22. Read article
How to use the Linux Rescue system on your Self-Managed Server via the xneelo Control Panel Refer to this guide to use the Linux Rescue system on your Self-Managed Server via the xneelo Control Panel. Read article
How to access the Remote Management Interface on your Self-Managed Server via the xneelo Control Panel Follow this guide to access the Remote Management Interface via the xneelo Control Panel. Read article
How to install a new Linux Operating System (Interactive Install) via the xneelo Control Panel The Linux Install tool enables you to install a Linux Operating System (OS) onto your Self-Managed Server. Read article
How to set up web redirects via the xneelo Control Panel Redirects are useful when you would like to divert traffic to a different URL (web address). Redirects can be permanent or temporary. Read article
How to order a Web Hosting package in the xneelo Control Panel Follow these easy steps to order a Web Hosting package in the xneelo Control Panel. Read article
How to restore a backup of your site via the xneelo Control Panel Restore files and databases for a specific website via the xneelo Control Panel. Read article
How to point a domain to xneelo There are 2 methods to point a domain that is registered with a different hosting provider to an xneelo hosting package. Read article
Update my VAT number in the xneelo Control Panel Your VAT registration number can be added to your account and kept up to date via the xneelo Control Panel. Read article
How to change your banking details via the xneelo Control Panel Update the bank account details used for your debit order in a few steps via the xneelo Control Panel. Read article
How to cancel CDN CDN improves your web performance by reducing the time needed to send content and rich media to your users. The service can be cancelled in a few steps. Read article
How to cancel your Colocation Rack in the xneelo Control Panel If you wish to cancel your Colocation Rack, please follow the steps below: Read article
How to order a Colocation Rack via the xneelo Control Panel You may place your order for a Colocation Rack via the xneelo Control Panel. Read article
Create and manage a database via the xneelo Control Panel The xneelo Control Panel provides access to the Manage MySQL tool which allows you to create, manage and delete databases. Read article
How to import your database via phpMyAdmin in the xneelo Control Panel Use the phpMyAdmin tool within the xneelo Control Panel to import a copy of your database to your hosting account. Read article
How to export a database via phpMyAdmin in the xneelo Control Panel You may export a database via the phpMyAdmin tool within the xneelo Control Panel. Read article
How to Repair or Optimise a Database via the xneelo Control Panel Databases associated with your hosting account can easily be repaired if they become corrupt or optimised if they are large. Read article
Why can’t I activate CDN and Cloudbric WAF at the same time? CDN and Cloudbric WAF cannot be activated on the same hosting package at the same time as they both require the website DNS to point to an alternative IP. Read article
How to move a CMS-based website to another xneelo domain via the xneelo Control Panel Follow our step-by-step guide to move a CMS-based website from one hosting account/server to another. Read article
How to transfer a WordPress site to xneelo via the xneelo Control Panel Transfer your WordPress website to xneelo by following the steps in this guide. Read article
How to order an internal transfer via the xneelo Control Panel Domains can be transferred internally between xneelo customers via the xneelo Control Panel. Read article
How to update database connection strings via the xneelo Control Panel We recommend that you use the File Manager to retrieve the configuration file. Alternatively, an FTP program such as FileZilla or CuteFTP. Read article
How to add an SRV record via the xneelo Control Panel A service record (SRV record) is used in DNS to define the host’s name and port number. We guide you in adding an SRV record via the xneelo Control Panel. Read article
How to register a domain via the xneelo Control Panel Follow these steps to secure your preferred domain name via the xneelo Control Panel. Read article
How to set a server’s Traffic Burst Notifications via the xneelo Control Panel It’s important to understand the server’s trends prior to setting your Traffic Burst Notification. Read article
How to register a domain on your Self-Managed Server via the xneelo Control Panel Register your new domain name directly on your Self-Managed Server via your xneelo Control Panel. Read article
Managing and monitoring traffic for Colocation via the xneelo Control Panel Our control panel makes it possible for you to monitor your traffic usage on a regular basis. Read article
How to use ‘Tar’ and ‘Zip’ to compress files via the xneelo Control Panel Tar and zip commands are often used to compress a website’s content to a single smaller file to use less disk space and expedite the download process. Read article
How to enable the displaying of PHP error messages via the xneelo Control Panel PHP error messages can be displayed in the web browser by selecting the ‘display_errors’ toggle switch in the xneelo Control Panel. Read article
How to Upgrade/Downgrade your web hosting package via the xneelo Control Panel Web hosting packages can be upgraded or downgraded easily via your xneelo Control Panel. Read article
How to accept an Internal Account Transfer via the xneelo Control Panel Domains can be transferred internally between two xneelo accounts. This process is referred to as an Internal Account transfer. Read article
How to change the package type on a Managed Server via the xneelo Control Panel It’s easy to upgrade or downgrade domains on your Managed Server to a different hosting package via the xneelo Control Panel. Read article
How to create a Hosting Only package via the xneelo Control Panel If you’d like to keep the registration of your domain with your current registrar or host, you can order a Hosting Only package. Set up your Hosting Only package in two easy steps. Read article
How to connect your domain to a hosting package Connect your domain name to a hosting package and start hosting your website and email. Read article
How to monitor traffic on Self-Managed Servers via the xneelo Control Panel It’s possible to monitor your traffic usage on a regular basis via the xneelo Control Panel. Read article
How to manually install WordPress via the xneelo Control Panel In some cases, you may prefer to manually install WordPress on your hosting account. Read article
How to manually install WordPress on a sub- or multiple domain via the xneelo Control Panel WordPress AppInstaller is a quick way to install WordPress to a hosting account, however, you may wish to manually install WordPress instead. Read article
What privileges do Collaborators have in the xneelo Control Panel? Each xneelo account allows you to specify authorised access to various individuals according to their role. Read article
