Services available via the konsoleH control panel Your konsoleH control panel allows you to self–manage many aspects of your hosting and email package. View available options under the Hosting and Account services. Read article
Change your Payment Method or Interval If you want to change your payment method or debit order date, then follow these instructions. Remember, only one payment method per account. Read article
ccTLD (Country code top – level domains) domain transfer guide – how to move to xneelo Move your local domain to xneelo. Follow our step-by-step guide to transfer your .co.za, .org.za or .net.za domain with website hosting and email. Read article
View your invoice via konsoleH The Statement Overview tool in konsoleH provides detailed billing information with access to current and past invoices. Read article
Domain Transfer Manager Did you know? You can easily transfer your domain to xneelo via konsoleH. Follow our step-by-step guide on how to do this. Read article
Global (gTLD) domain transfer guide: how to move to xneelo Follow our step-by-step guide for a global domain transfer to xneelo, including .com .net .info .biz .org .tv .mobi .co .cc .de .eu .capetown .joburg .durban and .africa. Read article
How to change your banking details via konsoleH Follow these steps to easily update your payment method or banking details for your debit order via the Account Admin tab in konsoleH. Read article
How to manage a domain’s DNS records via konsoleH Update DNS records for your domain using the Manage DNS tool in konsoleH. This includes adding, deleting, importing and exporting records. Read article
How to access the File Manager via konsoleH Use the File Manager in konsoleH to manage the structure of your website content, upload files or edit them directly on the server. Read article
How to register a domain via konsoleH Registering your domain is easy with xneelo’s online ordering process. Follow these visual steps to secure your preferred domain name. Read article
How to move your website Keep your hosting services active while you transfer your website. This article guides you on moving websites from one host or server to another, without any downtime. Read article
How to update database connection strings via konsoleH We recommend that you use the File Manager in konsoleH to retrieve the configuration file. Alternatively, an FTP program such as FileZilla or CuteFTP. Read article
How to check your disk usage via konsoleH Disk quota over-usage notifications are sent monthly. Disk usage can be monitored within konsoleH, allowing you to manage usage and avoid over-use charges. Read article
How to transfer a WordPress site to xneelo via konsoleH Transfer your WordPress site to xneelo without the hassle. Read on to find out how to do this from downloading your site, to transferring your domain name to us. Read article
How to reset or update your passwords Use this step-by-step guide to reset or update the various passwords on your hosting account, including FTP, email, and database passwords. Read article
How to manually install WordPress via konsoleH This article shows how to install WordPress to your hosting account manually in situations where you prefer not to use the automated AppInstaller. Read article
How to manually install WordPress on a sub- or Multiple domain via konsoleH This article will guide you in manually installing WordPress on a sub- or multiple domain. Read article
How to manage FTP Users via konsoleH The FTP Users tool (available on Standard accounts or higher) allows you to create multiple FTP users for a single Web hosting account. Read article
Cronjob Manager in konsoleH Use the Cronjob Manager in konsoleH to create and delete cronjobs, and perform other functions including manual runs and editing. Read article
What directives can be changed with the ‘PHP Config’ tool via konsoleH? We outline the directives that can be changed via the ‘PHP Config’ tool and how to make these changes in five easy steps via konsoleH. Read article
Whitelist or blacklist email tools Find out how to whitelist (unconditionally accept all emails from a particular address/domain) or blacklist (reject) email addresses in this quick guide. Read article
How to confirm payment via konsoleH It is not necessary to send proof of payment to xneelo. Confirm your payment via Account Admin in konsoleH. Read article
How to use the Disk Cleanup tool The Disk Cleanup Tool allows you to manage your disk usage effectively by specifying how often email trash and spamfolders and logfiles should be cleared. Read article
How to repair or optimise a database via konsoleH Databases associated with your hosting account can easily be repaired if they become corrupt or optimised if they are large using phpMyAdmin in konsoleH. Read article
How to change your FTP password via konsoleH For security reasons, we do not keep a record of FTP passwords. Although forgotten FTP passwords can’t be recovered, they can be reset. Read article
How to export a database via phpMyAdmin via konsoleH Using our step-by-step visual guide you can export a database via the phpMyAdmin tool within konsoleH. We show you how. Read article
How to change your database password via konsoleH It is good practice to change your passwords regularly to prevent unauthorised access to your information. Read article
How to import your database via phpMyAdmin in konsoleH Use the phpMyAdmin tool within konsoleH to import a copy of your database to your hosting account. Read article
How to place your first order via konsoleH Follow these steps to place your order for our services via konsoleH. Read article
How to use the quick WordPress AppInstaller via konsoleH Install WordPress quickly and easily using xneelo’s WordPress AppInstaller. This AppInstaller is available for our Business Web Hosting packages. Read article
Website statistics using AWStats in konsoleH AWStats is an advanced web traffic analysis tool available in konsoleH, that allows you to view daily stats and end-of-month snapshots. Read article
How to restore a backup of your site via konsoleH Our restore backup tool enables you to restore files and databases with ease. You can even choose how the files are restored. Read article
IP Blocker tool The IP blocker is available in konsoleH and it enables you to deny access to your website based upon a source IP address, source IP range or domain name. Read article
Create and manage a database via konsoleH MySQL databases are managed via your konsoleH control panel using the Manage MySQL tool. Read article
Update my VAT number The VAT registration number is part of the Account Owner information that should be kept up to date, and can easily be edited in konsoleH. Read article
The Index Manager tool and how it works in konsoleH The Index Manager tool allows you to disable directory browsing and specify which default files the webserver must return when a visitor browses your website. Read article
The Protect Directory tool and how it works With the Protect Directory tool, you are able to restrict access to specified directories on your domain and grant privileged access to multiple users. Read article
How to point your website to Shopify via konsoleH You can keep your domain and email with us and have your website hosted with Shopify. Here’s how to use the DNS tool in konsoleH to point to Shopify. Read article
How to change the database password for WordPress sites via konsoleH If a WordPress database password is reset for security reasons, the WordPress configuration.php file included with your webfiles also needs to be updated. Read article
Where to find your FTP login details via konsoleH The first step in managing your hosting account is to log in to konsoleH to view your FTP details and set your own FTP password. Read article
How to create a mailbox via konsoleH Mailboxes are created and managed via the Manage Mail tool in konsoleH. Read article
How to settle your invoice by card via konsoleH Your cash invoice can be settled by an online card payment using a Credit, Debit or Cheque card. Access your invoice to do so. Read article
