Services available via the konsoleH control panel Your konsoleH control panel allows you to self–manage many aspects of your hosting and email package. View available options under the Hosting and Account services. Read article
Change your Payment Method or Interval If you want to change your payment method or debit order date, then follow these instructions. Remember, only one payment method per account. Read article
ccTLD (Country code top – level domains) domain transfer guide – how to move to xneelo Move your local domain to xneelo. Follow our step-by-step guide to transfer your .co.za, .org.za or .net.za domain with website hosting and email. Read article
View your Invoice The Statement Overview tool in konsoleH provides detailed billing information with access to current and past invoices. Read article
Domain Transfer Manager Did you know? You can easily transfer your domain to xneelo via konsoleH. Follow our step-by-step guide on how to do this. Read article
Global (gTLD) domain transfer guide: how to move to xneelo Follow our step-by-step guide for a global domain transfer to xneelo, including .com .net .info .biz .org .tv .mobi .co .cc .de .eu .capetown .joburg .durban and .africa. Read article
How to change your banking details Follow these steps to easily update your payment method or banking details for your debit order via the Account Admin tab in konsoleH. Read article
How to manage a domain’s DNS records Update DNS records for your domain using the Manage DNS tool in konsoleH. This includes adding, deleting, importing and exporting records. Read article
How to access the File Manager Use the File Manager in konsoleH to manage the structure of your website content, upload files or edit them directly on the server. Read article
How to register a domain Registering your domain is easy with xneelo’s online ordering process. Follow these visual steps to secure your preferred domain name. Read article
How to move your website Keep your hosting services active while you transfer your website. This article guides you on moving websites from one host or server to another, without any downtime. Read article
How to check your disk usage Disk quota over-usage notifications are sent monthly. Disk usage can be monitored within konsoleH, allowing you to manage usage and avoid over-use charges. Read article
How to transfer a WordPress site to xneelo Transfer your WordPress site to xneelo without the hassle. Read on to find out how to do this from downloading your site, to transferring your domain name to us. Read article
How to reset or update your passwords Use this step-by-step guide to reset or update the various passwords on your hosting account, including FTP, email, and database passwords. Read article
What directives can be changed with the ‘PHP Config’ tool? We outline the directives that can be changed via the ‘PHP Config’ tool and how to make these changes in five easy steps via konsoleH. Read article
How to Confirm Payment It is not necessary to send proof of payment to xneelo. Confirm your payment via Account Admin in konsoleH. Read article
Cronjob Manager Use the Cronjob Manager in konsoleH to create and delete cronjobs, and perform other functions including manual runs and editing. Read article
How to Repair or Optimise a Database Databases associated with your hosting account can easily be repaired if they become corrupt or optimised if they are large using phpMyAdmin in konsoleH. Read article
Whitelist or blacklist email tools Find out how to whitelist (unconditionally accept all emails from a particular address/domain) or blacklist (reject) email addresses in this quick guide. Read article
How to use the Disk Cleanup tool The Disk Cleanup Tool allows you to manage your disk usage effectively by specifying how often email trash and spamfolders and logfiles should be cleared. Read article
How to place your First Order Follow these steps to place your order for our services via konsoleH. Read article
Website statistics using AWStats AWStats is an advanced web traffic analysis tool available in konsoleH, that allows you to view daily stats and end-of-month snapshots. Read article
How to use the quick WordPress AppInstaller Install WordPress quickly and easily using xneelo’s WordPress AppInstaller. This AppInstaller is available for our Business Web Hosting packages. Read article
IP Blocker tool The IP blocker is available in konsoleH and it enables you to deny access to your website based upon a source IP address, source IP range or domain name. Read article
Update my VAT number The VAT registration number is part of the Account Owner information that should be kept up to date, and can easily be edited in konsoleH. Read article
The Index Manager tool and how it works The Index Manager tool allows you to disable directory browsing and specify which default files the webserver must return when a visitor browses your website. Read article
The Protect Directory tool and how it works With the Protect Directory tool, you are able to restrict access to specified directories on your domain and grant privileged access to multiple users. Read article
How to create a mailbox Mailboxes are created and managed via the Manage Mail tool in konsoleH. Read article
How to settle your invoice by card Your cash invoice can be settled by an online card payment using a Credit, Debit or Cheque card. Access your invoice to do so. Read article
